Exchange and Returns Policy

Any product purchased from Rangistan (رنگستان) can be exchanged within 14 days of receiving it, provided the product is unused and still has the original label and tag attached in its original condition.

Key Policy Points

International Orders

No exchanges are offered for international orders unless an incorrect or faulty product is delivered.

Sale Products

Items purchased on sale are not eligible for exchange unless the delivered product was incorrect.

Customs and Duties

Customers are responsible for paying any applicable customs duties during delivery.

Product Care

Rangistan (رنگستان) is not liable for damages such as bleeding, fading, or print damage caused by washing.

Procedure for Exchange

To initiate an exchange, please contact our customer service team within 14 days of receiving your order.

Email: info@rangistan.com
Phone: [TBD]

Shipping the Product

For all local exchanges, please send the product to our address:

Address: [TBD]

In return, Rangistan (رنگستان) will provide you with a shopping coupon for the value of your purchase, which you may use for a new product.

Order Cancellation

You may cancel your order at any time before it has been processed.

Once the order has been shipped, you will receive a shipping confirmation via email with tracking information, and our exchange policy will then be applicable.

Rangistan (رنگستان) reserves the right to cancel orders for reasons such as the item being out of stock, pricing errors, or declined credit card payment.